Privacy Policy

Last Updated: June 2026

Empire Awnings (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, empireawnings.co.uk.

Contact Information

Empire Awnings
Southampton, Hampshire, United Kingdom
Phone: 023 8001 2079
Email: sales@empireawnings.co.uk

Information We Collect

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Property address (where provided)
• Project requirements and enquiry details
• Any information you voluntarily submit through our contact forms
• Technical information such as IP address, browser type, operating system, and website usage data

How We Use Your Information

We use your information to:

• Respond to enquiries and requests
• Provide quotations and surveys
• Deliver our services
• Improve our website and customer experience
• Monitor website performance and analytics
• Comply with legal obligations
• Communicate with you regarding your enquiry

Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• Your consent
• Performance of a contract or steps prior to entering a contract
• Compliance with legal obligations
• Our legitimate business interests

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal requirements.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us with:

• Website hosting
• Analytics services
• Marketing services
• Customer communication
• IT and technical support

All third parties are required to protect your information and process it in accordance with applicable data protection laws.

Analytics and Tracking Technologies

We use analytics and tracking technologies, including services such as Google Analytics, Google Tag Manager, and similar tools, to understand how visitors use our website and to improve our services.

These technologies may collect information regarding your browsing behaviour, device information, and interactions with our website.

Cookies

Our website uses cookies and similar technologies. Details regarding our use of cookies can be found in our Cookie Policy.

Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Object to processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised update date.

Contact Us

If you have any questions regarding this Privacy Policy or the way we process personal data, please contact:

Empire Awnings
Southampton, Hampshire, United Kingdom
Phone: 023 8001 2079
Email: sales@empireawnings.co.uk